How to: Move the NetNow! database

Doc No. 000297
Product NetNow 3, NetNow 5
Category Administration

Issue
This document describes how to move the NetNow! database from one machine to another.

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

Solution
To move the NetNow database from one drive to another.

1. Locate the NetNow database directory, and copy the contents from the C: to the new drive. By default it is installed into the C:\Program Files\NetNow\database directory. Alternatively, check this registry entry: HKEY_LOCAL_MACHINE\SOFTWARE\Redrock Technologies\NetNow!\DatabasePath
   
   If this doesn't exist, the database folder gets installed to the Programs Directory. Simply copy the contents of this directory to the target drive and make a note of the full path
   
   
2. Go to Regedit and locate the following entry:
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Redrock Technologies\NetNow!\DatabasePath
   
   If this key doesn't exist, you need to create it. Amend this entry to point to the same directory as mentioned in option 1, so when you go into that directory, you should see a directory called Database.

Extras
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