Compaq chooses RedRock to power remote gateway
January 10th 2000

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After exhaustive evaluation and testing against many of the best names in the industry, RedRock's internet connectivity software, NetNow! was selected by Compaq as part of the new Compaq Services Network announced in August 1999.

At the heart of the Compaq Services Network is the Compaq Remote Gateway, a web-based system for managing relationships, incorporating support tools that enable members of the Compaq Services Network to complete various transactions efficiently through the Internet.

Compaq Remote Gateway uses NetNow! to receive event notification from customers, logs it
and makes the service provider aware of the fact that one of their customers is having a
problem or a potential problem so that they can take action quickly.

Compaq Project Leader, Larry Emlich explains:

"We use the SMTP server component of NetNow! to receive email from customer sites. The email is generated automatically when the remote customer wishes to register with our gateway and when a problem is detected. The gateway administrator may use the POP3 component of NetNow! to collect this email in folders in an email client such as Outlook or Outlook Express (or Eudora, etc). The administrator may also manage email retention by utilizing the NetNow! 'Message expiry' feature. Finally, the gateway uses the SMTP server component of NetNow! to distribute alert messages. Compared with other products I evaluated; NetNow! had a superior GUI, was simple to install and configure, had a more powerful scripting language, the best documentation, and the most helpful people."


Click the screenshot above to read the Compaq press release. (PDF Format)

The criteria used to select NetNow! above other products evaluated included:

Criteria

 NetNow! Rating

Cost
Complexity
GUI
Filtering
Scripting
Track Record
POP3 Server
Business Management

 Inexpensive vs. others
Low
Good
Good
Good
Good
Yes
Excellent

RedRock NetNow! is available via a world-wide network of distributors, resellers and on-line stores. You can find more information about RedRock NetNow! in addition to details of where to buy at the RedRock Technologies web site at http://www.redrocktechnologies.com.


Notes to Editors
RedRock Technologies Ltd., a software publisher, develops fax and internet connectivity software. Founded in 1993, RedRock has grown to become a leading supplier of communications software with offices in United Kingdom and USA. RedRock’s software adheres to three guiding principles of Simplicity, Reliability and Performance. These qualities have recently established the company as a FAST 50 company; an index of the 50 fastest growing technology companies in the UK. RedRock markets it’s software via accredited distributors and dealers world-wide. All RedRock software is available for download and evaluation from Redrock’s web site: http://www.redrocktechnologies.com.

Technical information:
More detailed technical information and product evaluations are available on request from the contact numbers detailed below. Alternatively a copy can be downloaded from our web site. All product shots are available in electronic format from the web site or from the contact below.

Media Contact:
Penny Brennan
Marylebone Media Relations Ltd
Tel: 0118 975 5188
Email: penny@marylebone.co.uk
http://www.redrocktechnologies.com

Company Contact:
Corporate HQ
Stephen Anderson
Joint Managing Director
Mailto: stephen.anderson@redrock.co.uk